We do not offer merchandise Exchange or Return on orders shipped internationally. In the unlikely event that any merchandise you have received is in a damaged condition or defective, please reach out to us at [email protected] within 48 hours of receiving the order. Our representative will guide you on this matter.
We do not accept any damage complaints after 15 days of receiving the shipment. So please make sure you report the matter to us and dispatch the product at the earliest once we accept the return request.
Note: There might be duties/taxes applicable when you return items to us, so kindly do not ship anything back to us without writing to our customer care. We will not be liable to pay any duties/taxes arising due to return shipment.
- I gladly accept returns and exchanges
Contact me within 48 hours of delivery
Ship items back within: 3 days of delivery
- I don’t accept cancellations
But please contact me if you have any problems with your order.
- The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
- Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.